ou are an emergency room physician taking care of a patient who has come in requesting painkillers for his back. after a physical examination, you find no injuries or other causes of pain. you review his medical chart and realize that he frequently comes to the hospital requesting painkillers. you politely tell the patient that you cannot provide painkillers. he tells you that he will inject himself with heroin if he does not get the painkillers. what do you do? enter the room and proceed with the conversation