what to do if the incorrect truck comes to your store? (seal number)
a. Politely inform the driver that the incorrect truck has arrived and request that they return the correct one.

b. Check if the incorrect truck can be used for the delivery and discuss with the logistics team if it is an acceptable substitute.

c. Contact the dispatch or logistics team immediately to alert them of the incorrect truck's arrival and request assistance in resolving the issue.

d. Verify the seal number with the driver to ensure that there has been no confusion or error in the arrival of the truck.