A restaurant chain is working on improving the quality of its food and service. To track its progress it recruits customers who agree to respond to customer satisfaction surveys once every three months over the next two years. What kind of data is the restaurant chain collecting?

Respuesta :

Answer: The kind of data that is collected for this exercise is qualitative

Explanation: The information that is collected is qualitative because the point of the answers that is gathered within the surveys surrounds "satisfaction", which means that the level of subjectiveness between participants is actually high. What was said in the aforementioned statement is supported by the fact that in matter of behavior, feelings or perceptions, there will always be a good level of differentiated response towards a specific topic.