Answer:
It is known as the substantive contact
Explanation:
Substantive contact is the contract or the agreement in which the dialogue or the discussion among the consumer and the linked licensee moves from the casual introductory talk to a conversation which is meaningful in relation to the objectives of the buyer, confidential information and the financial qualifications.
So, when the buyer starts to discuss his or her needs with the broker, it is referred or called as the first substantive contact.
