When his supervisor approached him about his quality issues, Joe replied that lately he has been having a string of bad luck. In the past, when praised for his excellent quality doll eyes, Joe always took the credit and boasted about his abilities. Joe is exhibitingSelected Answer:a self-serving bias.Response Feedback:A self-serving bias is the tendency to attribute our failures to external causes (such as bad luck) more than internal causes (e.g., inefficiency), while successes are attributed more to internal than external factors. Simply put, we take credit for our successes and blame others or the situation for our mistakes.

A self-serving bias is a concept individuals have of themselves that is not objective. Usually, that concept favors them somehow in both bad and good conditions. According to specialists, this a response to having low self-esteem. Thus, to protect themselves, the individuals tend to create excuses for their behavior or performance that do not leave them in a bad position in front of others.