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When you compose messages, you may use the active or passive voice to convey meaning. Most business messages use the active voice. Which of the following are instances when you would use the passive voice in a business message?

Check all that apply.

a. To de-emphasize negative news
b. To emphasize an action instead of the recipient of an action
c. To conceal the doer of an action
d. To emphasize the sender not the reader