Answer:
extended problem solving
Explanation:
Extended problem solving occurs when an individual or group are making a purchase of a product that is unfamiliar, expensive, or infrequently bought. People get involved in extensive problem solving because they have little knowledge of the product, so they are cautious not to make a purchasing mistake.
In this scenario first time drivers buying a new car and newly weds looking for a home are both unfamiliar with the product they want to buy. They tend to take a longer more involved process to familiarise themselves with the product and market before making purchase. This is called extended problem solving.