The scenario that's illustrated by Wegman is simply known as A. Job enrichment.
It should be noted that job enrichment simply means a process whereby there are different dimensions added in order to make a job more motivating.
In this case, employees are empowered to meet customer needs without seeking a manager's permission abs this is an example of job enrichment.
Learn more about job enrichment on:
https://brainly.com/question/5948212
