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PT 1/ An orthopedic clinic in a busy metropolitan area would like to improve its patient scheduling process. More specifically, the clinic wants to improve its efficiency and the satisfaction of its patients.
2) Applying the Model for Improvement to the clinic's improvement goal, which of the following is the most reasonable aim statement?
a) Implement two PDSA cycles within six months of beginning the project.
b) Increase the number of patients reporting they are "very satisfied" with the clinic's scheduling by 50 percent within six months.
c) Modify the scheduling process to allow both front desk staff AND nurses to directly schedule appointments.
d) Create an efficient process for scheduling return appointments at the time of checkout.

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Tutorconsortium421

To determine if the modification resulted in improvement, the improvement  nursing team should measure.

An orthopedic clinic is what?

The primary focus of the medical discipline of orthopedics is the treatment of the musculoskeletal system. This system is composed of muscles, bones, joints, ligaments, and tendons.An orthopedist is a medical professional with a focus on orthopedics.

A change test was produced by the team and is currently being used. The group must now evaluate the test results (the "S" part of the PDSA cycle). They can look at measurements that combine results and processes, including how often appointments started on time (such as how satisfied the patients were with the new process).

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onyebuchinnaji

The most reasonable aim statement is "Increase the number of patients reporting they are "very satisfied" with the clinic's scheduling by 50 percent within six months".

option B is the correct answer.

Patient scheduling process?

Patient scheduling process is defined as an appointment given by a medical personnel to meet with the patient or have an appointment with patient.

The following list provides seven of the best practices for scheduling patient appointments

  • Implement patient self-scheduling
  • Prioritize appointments
  • Create an automated patient wait list
  • Confirm appointments with text and email
  • Use automated patient outreach, re-care, and recall
  • Automate responses to routine questions

Thus, to improve the efficiency and the satisfaction of the patients, the clinic must ensure satisfaction rating by its patients increases within sic months.

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